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FAQ – ZooZoo Solutions

Frequently Asked Questions

Most frequent questions and answers
What can we help you with?

With whatever we can. Preparing cost analysis, establishing team roles, creating roadmaps. Defining business goals, key business values, target users, main features, prioritising. We can find you similar projects that are already active on the market to benchmark against. We can assist you with creating user personas, mock-ups, user stories, time frame, establishing project status and preparing project estimation. We’ll be happy to outline project specification, prepare wireframes, details concerning integrations with external services, API documentation, required features list.

In terms of project development we prepare server-side architecture, front end, back end, graphic and UX design, and create back-office consoles.

We are also happy to advise our customers in terms of budgeting, scheduling, risk management, and business model creation.

What do I need to know before contacting you?

Well, the most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don’t want to spend many months developing it with us without being sure what you need. If you have no experience in app development feel free to read our blog entry on that topic. We’ll also be glad to help you get started, building projects from scratch is nothing new for us.

Should I create a mobile or a web app?

Both have their benefits and flaws. Mobile apps are surely more expensive but can provide you with many more data collecting, monetisation capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app — But remember that sooner or later you may need both mobile and web app and when that moment comes we are here for you 🙂

Do I need to be tech-savvy to cooperate with you and order a software application?

You certainly do not have to be a software development expert, that’s what we’re here for 🙂 We welcome your experience in that matter if you happen to have any, but are prepared to guide you through the whole process and explain everything. Focus on your needs and we’ll deliver what you require

How much time will it take for you to make my app?

To give you a precise answer we must prepare a project scope and create a budget. We shall tell you how much of that scope can be completed within the budget and we’ll be able to estimate how long will it take after at least a month of work. Don’t worry, if you’re not happy with our work after two weeks you can retract from the project with no penalties, this is our trial period and we believe that any reliable software house should give you one. 

Why should I choose you and not hire my own software development team?

Hiring your own software developers can be a really smart choice, however, recruitment process is time-consuming and the costs of keeping an in-house programming team are very high. You’ll probably need to employ your own  software engineers sooner or later but hiring us can help you save a lot of money and time (which is basically the same in a business project).

What happens after you finish my app?

Hopefully the app is exactly what you dreamed of 🙂 But apart from delivering a finished product, we are happy to provide you with technical support and app maintenance should you need it. After all, we know our work inside out. Of course if you want to maintain the app by yourself the source code and all technical data is at your disposal, but even in that case, feel free to contact us if you need any help.

Will my observations concerning the prototypes be factored into the final version?

Of course. Thanks to the Agile Methodology we are able to iterate the project during its development and include your feedback to improve the product as it is being created.

Can the software be upgraded in the future as new technology becomes available?

Of course! We are always happy to improve, upgrade and further develop our work.

How much do you charge?

It depends on many things: project scope, time spent on the project and technological issues. We know it sounds vague but its simply honest. Remember that each software project is different, especially if you had a particularly original idea. We do not want to give you an unrealistic estimate, instead we want to provide you with the best quality possible within your budget.